How AI Turns a Company's Tacit Knowledge into Training Courses

learningBOX director Kazuhiro Mori explains how generative AI can automatically convert a company’s institutional knowledge into training courses.

• learningBOX is a “blank box” LMS — no built-in content. It is designed for companies to fill with their own culture and methods.
• Generic content is why most e-learning fails. In Japan’s membership-based employment model, company-specific knowledge is what actually motivates employees.
• A veteran employee just talks through their knowledge or uploads a PDF; AI automatically generates pre-tests, flashcards, and quizzes.
• AI grades report submissions like email replies by rubric. Set it up once and reuse it for the entire company — veteran staff spend zero time grading.
• At Nippo Rapid Transport, converting training into courses cut the number of in-person sessions in half and improved the quality of hands-on practice.
• “AI teaches the answers; humans teach the heart” — company philosophy and cultural context go beyond knowledge and remain the domain of people.
• Professor Kazu Matsumoto at Kagoshima University published research showing OCD symptoms can improve through e-learning and adopted learningBOX for the study.

2026-04-13 · Watch on YouTube

Japanese page: AIが組織の暗黙知を研修コースに変える