The Future of AI-Powered Customer Research with Listen Labs’s Florian Juengermann
Watch on YouTube ↗ Summary based on the YouTube transcript and episode description.
Listen Labs CEO Florian Juengermann demos an AI platform that runs thousands of simultaneous video user interviews and auto-generates research deliverables in hours.
- Listen Labs conducts thousands of user interviews simultaneously via AI-facilitated video conversations, no research expertise required.
- The platform auto-generates discussion guides using research best practices, replacing external consultants.
- Candidate sourcing pulls from a database of millions of profiles; targeting by role, location, and behavior takes minutes.
- Outputs include executive summary, quantitative charts, verbatim transcripts, video highlight reels, and an auto-generated PowerPoint deck.
- Open-ended video responses are converted into quantitative insights automatically.
- Primary buyers are marketing teams, not UX researchers.
- Florian frames each completed project as training data, claiming the AI improves with every research engagement.
2025-05-12 · Watch on YouTube
