Partnering with Pace: Making Work Weightless

• Sequoia leads Pace’s Series A: AI agents for insurance back-office.
• Pace runs live at large regulated insurers — not demos.
  • Tens of thousands of tasks/month flowing through agents today.
• Core wedge: 300-page submission processing, cross-system data entry.
  • Manual workflows that no team can out-hire or out-scale.
• Agents read SOPs, integrate with core systems, audit every decision.
  • Reliability + guardrails = table stakes for regulated industries.
• Unglamorous ops automation beats flashy demos in enterprise sales.
• Expansion path: financial services, healthcare, logistics — same pattern.
  • Complex regs + documentation debt = repeat opportunity.

Bryan Schreier and Lauren Reeder (Sequoia Capital) · 2026-01-27 · Read on sequoiacap.com