The end of "Just ask Sarah"

· ai-agents · Source ↗

TLDR

  • When agents replace humans on tasks, undocumented organizational decisions become permanent liabilities – agents extend existing patterns without knowing whether they are intentional or historical accidents.

Key Takeaways

  • Agents have only the context window; when a session ends, unwritten context is gone, not deferred – every session starts from zero.
  • Intent debt propagates silently: an agent sees every customer integration has its own service and creates another, unaware the pattern came from a scaling constraint that no longer exists.
  • ADRs add friction between “this pattern exists” and “this pattern should be extended” by recording what was considered and why alternatives lost, not just what shipped.
  • Specs prevent agents from silently removing load-bearing logic – retry code that looks redundant may be a required idempotency guarantee the code itself never explains.
  • Playbooks give agents the cause, not just the symptom: restarting a pod clears a memory spike; the playbook says check the upstream rate limiter configuration first.

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