Most Americans don't trust AI – or the people in charge of it (2025)

· ai policy · Source ↗

TLDR

  • Pew and Gallup data show a wide optimism gap: AI experts are bullish while the US public is anxious, distrustful, and feels powerless over AI’s role in their lives.

Key Takeaways

  • Pew surveyed 1,000+ AI experts and 5,000+ US adults; ~75% of experts expect personal benefit from AI vs. ~25% of the public.
  • Nearly 60% of US adults say they have little or no control over whether AI is used in their lives.
  • Majorities distrust both government and private companies to regulate AI responsibly; congressional competence is explicitly questioned in the report.
  • Gallup/Walton Foundation data: 79% of Gen Z uses ChatGPT or Copilot, but 41% feel anxious about AI vs. 36% excited; only 27% feel hopeful.
  • Clear institutional AI policies correlate with higher Gen Z tool adoption, trust, and reported preparedness – absence of policy is the norm at schools and workplaces.

Hacker News Comment Review

  • Commenters largely agree distrust is rational but debate cause: one camp blames regulatory capture by AI-aligned political spending; another frames it as a decades-long collapse of institutional trust predating AI entirely.
  • Several push back on the survey framing, noting high everyday usage of ChatGPT and Copilot as evidence that distrust and use coexist – a dynamic one reply explicitly compared to social media and unhealthy food.
  • A recurring theme: public hostility toward AI may be inseparable from hostility toward the specific companies (Google, Meta, Amazon, Twitter) that have eroded user trust over the past decade.

Notable Comments

  • @add-sub-mul-div: links AI distrust directly to accumulated damage from Facebook, Twitter, Reddit, Amazon, Netflix, and Google degrading over the last decade.

Original | Discuss on HN