All my clients wanted a carousel, now it's an AI chatbot

· ai · Source ↗

TLDR

  • A freelance web dev traces the carousel-to-chatbot trend cycle: clients add AI chatbots not for utility but as social signals proving they are keeping up.

Key Takeaways

  • Carousels, cookie banners, Google Tag Manager, and now chatbots follow the same pattern: copied from competitors, never validated by actual user behavior.
  • Clients openly admit they close chatbots immediately on other sites, find them annoying, yet still demand one for their own homepage.
  • A chatbot that gave wrong opening hours for months is treated as a funny competitor story, not a cautionary tale about deploying their own.
  • SmolWeb and Gemini-protocol-style minimal sites get genuine positive reactions from clients until they decide the look is “too simple” and signals low budget.
  • The hard work is restraint: a fast, minimal site that says exactly what it needs is harder to build than bolting on a widget, but the effort is invisible.

Hacker News Comment Review

  • Commenters flagged a concrete billing trap: one consultant wired a chatbot to fire a greeting prompt on every page load, generating a $2,000 API bill from near-zero real conversations.
  • Consensus is that “fear of looking behind” drives the full stack of enterprise and SMB tech decisions, not just chatbots, and this dynamic is decades old, not new.
  • Several commenters suspected the article itself is AI-generated, noting the smooth, on-brand voice and structure as signals for readers trained on AI output.

Notable Comments

  • @operatingthetan: Nonprofit paid consultant, chatbot greeted users via prompt on every page load, burning API budget with zero user conversations before anyone noticed.
  • @foxglacier: Points out cookie banners were added by sites with no cookies just to look compliant and modern, validating the article’s mimicry thesis with a sharp example.

Original | Discuss on HN