FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

Article

• FSF reports a Gmail account sending 10,000+ spam emails, can’t reach Google
• No human support path exists; automated systems haven’t stopped the account
• Highlights Google’s structural indifference to abuse reports from non-paying users

Discussion

• Commenters note Gmail/Outlook/Salesforce responsible for most spam bypassing blacklists
• Suggestion: only mass spam reports trigger Google action, not individual complaints
• Consensus: Google has zero incentive to fix unless it costs them money
• Speculation that spammer is a high-value Google Workspace customer

Discuss on HN